01What is an ESA?
Emotional support animals provide companionship connected to a disability-related need. They do not need training for a specific task and may be different species, subject to a reasonable assessment.
- The primary benefit comes from companionship.
- There is no automatic access to restaurants, stores, or hotels.
- Housing rules differ from public-access rules.
02Housing documentation
When the disability or need is not apparent, a housing provider may request reliable information confirming the disability-related need. An online purchase or private card alone does not guarantee an accommodation.
03Travel and public places
U.S. airlines are not required to treat ESAs as service animals. Check each airline’s pet policy and your destination’s requirements before traveling.